(01 Sep 2021) FCM, one of the world’s largest travel management companies, has partnered with NSF Engagement to create a joint venture in Japan.
The investment will boost FCM’s presence in Asia, and will make it easier for corporations there to make the most of FCM’s services as they return to travel.
Japan’s excellent digital infrastructure provides a strong foundation for FCM to integrate the new technology that the TMC has been developing into the market. In the coming months, the full suite of FCM products and services will be introduced into Japan to support consistency and improved customer experience. This includes FCM’s proprietary FCM Platform which had its debut launch in China last month.
Bertrand Saillet, Managing Director of FCM Travel Asia, said, “Choosing to expand FCM’s presence in Asia at this critical time speaks volumes of the tremendous potential Japan has towards FCM’s global strategy. As the world’s fourth largest business travel market, Japan will undoubtedly provide exciting growth opportunities for FCM in the region. FCM and NSF Engagement both recognised that the Japanese travel market is ripe for disruption and our partnership presents an alternative for clients who are currently being underserved. NSF Engagement’s deep local knowledge complemented by FCM’s evolving technology and global expertise will allow us to provide global coverage for existing and new Japanese clients. We are thrilled to work with a partner who shares our vision to continue our expansion in Asia.”
Leading FCM Japan as General Manager is Kenichi Shiraishi (pictured), who will be responsible for developing strategic local supplier relationships and expanding FCM’s customer base in Japan.
“For over ten years, FCM has been providing managed travel services in Japan to MNC customers but there were limitations working through an agency. Through a complete local infrastructure alignment and integration into FCM’s global systems, we will be able to provide customers with a true end-to-end FCM experience. I am really pleased that FCM Japan can now play a greater role in supporting MNC customers in Japan, within Asia and around the world,” said Shiraishi. “The growing interest in demand from FCM customers has required us to ramp up our products and services for Japan. We will be diversifying our access to suppliers by building and strengthening local relationships while leveraging on the global FCM network and expertise to accelerate the growth momentum. This will deepen our connection to the business travel community with a stronger local presence.”