BEAUTY IN THE FRIDGE

Digital Self Check-In Service Now Available at Sofitel Sydney Darling Harbour

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(07 Jun 2021) The Sofitel Sydney Darling Harbour has upgraded the guest experience with a new digital self check-in service.

A first for Sofitel hotels in Australia, guests of the Sofitel Sydney Darling Harbour can now check-in, pay and receive their room key within minutes of arriving at the hotel through the new digital kiosk.

Dr. Jerry Schwartz showing off the new digital self check-in service at the Sofitel Sydney Darling Harbour in Australia. Click to enlarge.

Owner of Sofitel Sydney Darling Harbour, Dr Jerry Schwartz (pictured), said, “The self-service trend is leading the way to a future which prioritises convenience. We are investing in improved technology that enhances digital guest experiences. With the advancement in this process, we’re catering for travellers who are wanting a new revolutionised experience which is fast and efficient. However, this does not replace the traditional landscape of hotel processes where guests prefer a personal touch, which we love to deliver when checking guests in.”

The self-service model extends to the in-room experience with Sofitel Sydney Darling Harbour implementing the Order Up platform which allows guest to order in-room dining items through a QR code located bedside.

General Manager of Sofitel Sydney Darling Harbour, Greg Brady, said, “Sofitel is ambitious to optimise the guest journey and a one touch digital experience does exactly that. We are fortunate that Dr Schwartz is open to trialing exciting new technology to enhance the guest journey for those travellers looking for a digital check-in.”

See latest Travel Industry News, Video Interviews, Podcasts and other news regarding: COVID19, Sofitel, Sydney, Check-In.

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