(23 May 2021) American Airlines has launched ‘Five Star Essentials’, a new service for customers traveling with children or simply looking for a simplified airport experience.
Customers purchasing Five Star Essentials will be:
– Greeted at Priority Check-in and provided assistance in checking in for flights, selecting seats and checking baggage;
– Accompanied through the Priority security lane and assisted to ensure luggage and personal belongings stay together and organized; and
– Escorted through the airport and to their gate.
Five Star Essentials starts at US$149 (includes up to two adults and three children or pets) for travel beginning 24 May and can be booked now.
Customers traveling in any cabin on an American flight can book the Five Star Essentials service for domestic departures and connections at Charlotte Douglas International Airport (CLT), Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA).
“Five Star Essentials is another way to help ease the journey for busy families or anyone who simply needs an extra set of hands to navigate through the airport,” said Clarissa Sebastian, Managing Director of Premium Customer Experience and Onboard Products. “We know the airport can sometimes be time-consuming or nerve-racking, especially if you haven’t traveled in a while or are traveling during the holiday.”
Reservations can be made 72 hours in advance of the flight, and AAdvantage members can also use miles to book.